Privacy & Cookie Policy
01Who we are
This policy explains how Pipelinestack, Inc. ("Pipelinestack", "we", "us") handles personal data collected through pipelinestack.ai and our related services. For the purposes of the EU/UK GDPR, Pipelinestack is the data controller for the personal data described here.
Registered address: [Company registered address]. Questions? Reach us anytime at privacy@pipelinestack.ai.
The short version: we collect only what we need to reply to you and run a working website. We never sell your data and never enroll you in a nurture sequence without your say-so.
02What we collect
Information you give us
- Contact form — your business email and phone number (required), plus any message you write. Personal email domains (Gmail, Yahoo, Outlook, etc.) are rejected at submission.
- Booking a call — when you schedule via our Google-powered calendar, the booking details (name, email, time) are processed by Google on our behalf.
Information collected automatically
- Privacy-first analytics — if you allow the Analytics cookie category, we use Plausible Analytics, which is cookie-less and does not track you across sites or collect personal data. It records aggregate page views, referrers and country only.
- Security — our anti-spam check (Cloudflare Turnstile) processes limited technical signals to confirm you are human.
03How we use your data
- To respond to your enquiry and schedule an introductory call.
- To operate, secure and improve the website and contact experience.
- To protect the form against spam and abuse.
- To meet our legal and accounting obligations.
We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects about you.
04Legal bases (GDPR)
| Activity | Legal basis |
|---|---|
| Replying to your enquiry / booking a call | Steps taken at your request prior to a contract; our legitimate interest in responding to prospects. |
| Functional & analytics cookies | Your consent (withdrawable anytime via Cookie settings). |
| Spam prevention & site security | Our legitimate interest in keeping the service safe. |
| Legal & accounting records | Compliance with a legal obligation. |
07How long we keep it
We keep enquiry and booking data only as long as needed to respond and, where relevant, to manage our business relationship — typically up to 24 months after our last contact, unless a longer period is required by law. Aggregate analytics contain no personal data and may be kept indefinitely.
08Your rights
Depending on where you live (e.g. the EU/UK under GDPR, or California under CCPA/CPRA), you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate data or complete incomplete data;
- Delete your data ("right to be forgotten");
- Restrict or object to certain processing;
- Receive your data in a portable format;
- Withdraw consent at any time, without affecting prior processing;
- Opt out of any "sale" or "sharing" of personal information — note we do not sell or share data in this sense.
To exercise any right, email privacy@pipelinestack.ai. We will respond within the timeframe required by law. EU/UK users may also lodge a complaint with their local data-protection authority.
09Security
The site is served over HTTPS, and we apply technical and organisational measures appropriate to the risk. In line with our service model, customer data we work with on engagements stays inside your systems — we operate on it, we don't take custody of it. No method of transmission over the internet is 100% secure, but we work hard to protect your information.
10International transfers
Our providers may process data in the United States and other countries. Where data leaves the EU/UK, we rely on appropriate safeguards such as the EU Standard Contractual Clauses and the UK Addendum, or an adequacy decision, to protect it.
11Children
Pipelinestack is a business-to-business service and is not directed to anyone under 16. We do not knowingly collect data from children.
12Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above and, where appropriate, communicated to you.
13Contact us
For any privacy question or request:
- Email: privacy@pipelinestack.ai
- Post: Pipelinestack, Inc. — [Company registered address]
Prefer to talk it through? Book a 30-minute call and we'll answer in person.