Privacy Policy

1. Introduction

At PipelineStack, we take your privacy seriously. This Privacy Policy ("Policy") outlines how we collect, use, share, and protect your personal data.

We are committed to being transparent about the types of personal data we collect, the purposes for which we use that data, and the ways in which it is protected. This Policy complies with the EU General Data Protection Regulation (GDPR) and applicable data protection laws globally.

Please read this Policy carefully. By accessing or using our websites, services, or products, you agree to the practices described here. If you do not agree with our policies, please do not use our services.

2. Data We Collect

We collect personal data from two main groups: our customers and our subscribers/leads.

a) Business Customer Data

When we enter a relationship with business customers, we collect:

• Name and business contact information
• Phone number and email address
• Company name and job title
• Mailing address and billing information
• Any additional information you provide in communications with us

b) Subscriber and Lead Data

When individuals subscribe to our content or express interest in our services, we collect:

• Name and business contact information
• Phone number and email address
• Company name and job title
• Information about events or webinars you attend
• Data from publicly available sources or provided by third parties, as permitted by law

3. How We Collect Your Data

a) Through Our Websites

You can visit our websites without identifying yourself. However, you may choose to provide personal data when making requests for information, registering for materials, or signing up for events.

b) Directly From You

You may provide data when you contact us by phone, email, or mail; register for events; or communicate with us through our platforms.

c) From Third Parties

We may collect information from publicly available sources or other third parties, in accordance with applicable law. We treat all such data according to this Policy and respect your rights.

d) Automatically Through Your Browser or Device

We collect certain data automatically when you visit our websites, including browser type, device information, IP address, and browsing behavior. See Section 9 (Cookies) for more details.

4. How We Use Your Data

We process your personal data for the following lawful and legitimate business purposes:

• To deliver the services, products, and information you request
• To provide customer support and respond to your inquiries
• To communicate about our products, services, offers, and promotions
• To better understand your needs and improve our services
• To plan and host events and conferences
• To conduct market research or send you information we believe may interest you
• To carry out our contractual obligations with you
• To prevent fraud, unauthorized access, and other liabilities
• To notify you of changes to our services or policies
• To comply with legal requirements and industry standards
• Otherwise with your explicit consent or as described when you provide the data

We give you the choice to opt-out of marketing and market research communications at any time.

5. Legal Basis for Processing (EEA Residents)

If you are located in the European Economic Area, we rely on the following legal bases to process your personal data:

a) Contractual Necessity

We process your data to enter into, perform, and fulfill our contractual obligations with you.

b) Legal Compliance

We may process your data to comply with applicable laws, regulations, or legal requests from regulatory bodies or law enforcement.

c) Legitimate Interests

We process data for our legitimate business interests, including:

• Responding to your inquiries and requests
• Optimizing our websites and customer experience
• Marketing our products and services
• Building and enriching datasets of business contact information
• Conducting surveys and research projects on behalf of our customers
• Sharing engagement data with our customers for lead follow-up

d) Consent

Where required by law, we obtain your explicit consent before processing your data in certain ways.

6. How We Share Your Data

We keep your data confidential but may share it with third parties as follows:

a) PipelineStack Affiliates

We may share data with our affiliated companies globally.

b) Third-Party Service Providers

We share data with trusted service providers and contractors bound by confidentiality agreements and instructed to use data only for specified purposes. For transfers outside the EEA, we use standard contractual clauses approved by the European Commission.

c) Our Customers

We may share lead information with our customers to enable them to connect with potential buyers for their products or services, in accordance with applicable law. We do not share sensitive personal data with data brokers.

d) Legal Requirements

We may disclose your data as required by law, regulation, or legal process, or if requested by a regulatory body or law enforcement agency where permitted by law.

e) Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer your data to the buyer or transferee. We will use reasonable efforts to ensure they handle your data consistently with this Policy.

7. How Long We Keep Your Data

Unless otherwise required by law, we retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Policy.

If you are located in the EEA, you can request at any time that we stop processing or delete your personal data. See Section 8 for more information on your rights.

8. Your Rights Regarding Your Data

Depending on where you are located, you have certain rights regarding the personal data we hold about you. To exercise any of these rights, please contact us using the details in Section 12.

a) Right of Access

You have the right to request a copy of the personal data we hold about you.

b) Right of Correction

If your personal data is inaccurate, outdated, or incomplete, you can request that we correct or update it.

c) Right of Erasure

In certain circumstances, you can request that we delete your personal data, such as if it is no longer necessary for its original purpose.

d) Right to Object or Restrict Processing

You can object to our processing of your data or request that we restrict how we use it, particularly for direct marketing purposes.

e) Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and request that we transmit it to another organization.

f) Right to Withdraw Consent

If we are processing your data based on your consent, you can withdraw that consent at any time.

We require proof of identity before acting on these requests. Most rights are subject to limitations and exceptions, which we will explain if we cannot fully comply with your request.

9. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience, measure website performance, and analyze user behavior. This helps us improve our services and understand how visitors use our sites.

Session cookies are temporary and discarded when you close your browser. They do not identify you personally unless you choose to provide personal data.

Most browsers allow you to control cookie settings. However, disabling cookies may limit your ability to use certain features of our websites. Consult your browser's settings for more information about managing cookies.

10. Security

We have implemented security measures to protect your personal data from unauthorized access and disclosure, including encryption, network security, and database security. However, no data transmission over the internet is completely secure.

We use encryption when collecting or transferring sensitive data. The safety of your information also depends on you. If we provide you with a password, keep it confidential and do not share it with others.

11. Complaints

If you are unhappy with how we use your personal data, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.

12. Contact Us

If you have questions about this Policy or wish to exercise your rights, please contact us:

When you contact us, we may ask you to verify your identity. We will respond to your request within 30 days or as otherwise required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our websites. Your continued use of our services after any changes indicates your acceptance of the updated Policy.

Last updated: June 2026